element36 – Swiss Platform Company

Software for sensitive data

Element36 develops secure software for industries where data deserves the most protection — medicine, pharmacy and finance. Encryption, Swiss data residency, and compliance are the foundation, not the extra.

element36
Our mission

Platforms for finance and healthcare

Secure, AI-supported platforms for sensitive customer data — with excellent UI for end users.

The healthcare and pharmacy platforms

Healthcare & Pharmacy

Three products on one foundation — for practices, for pharmacies, and for public medication search.

For practices

Appointments, documents, medication (e-Mediplan) and AI phone — running behind the practice.

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For pharmacies

Pharmacy backend, online ordering, e-prescription and assortment — for real prescriptions and OTC.

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Price comparison

Public OTC price comparison of online pharmacies.

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Platform Status: in production · 250,000+ articles · wholesale connected
36 Cash36
Payments

Bank rails for software.

Stablecoins, tokenization and bank rails — KYC, AML and VQF-approved onboarding, built to be wired into other systems.

  • CHF + EUR stablecoins
  • Tokenization platform
  • VQF-approved onboarding
Infrastructure
zk Hyperfridge
Cryptography

Zero-knowledge between banks and chains.

A trust-minimized bridge that proves real-world payment events to on-chain logic without exposing the source data.

  • ZK proofs · banking ledger
  • EBICS banking standard
  • Privacy-preserving
Open source visit
Security & privacy

Built for data that deserves protection

Encryption, Swiss data residency, and traceability are built into every platform — not bolted on afterwards.

Swiss data residency

Sensitive data stays in data centers in Switzerland. No replication abroad.

Encrypted per tenant

Data is encrypted throughout — each tenant with its own key that never leaves the secured environment.

Controlled access

No direct data access. Reads and writes are checked and logged.

Audit logging

Access to sensitive data is recorded tamper-proof — traceable.

Audited infrastructure
ISO/IEC 27001, 27017, 27018, SOC 1/2/3, FIPS 140-2 Level 3, revDSG / DSGVO

Operated on certified cloud infrastructure, independently audited against international standards.

Capabilities

Our strengths

— 01

Healthcare workflows

Prescriptions, OTC catalogue, pharmacy operations, and the soft tissue between practice and patient.

DocFox PharmaFox Apofox
— 02

Payment infrastructure

SEPA, CHF rails, KYC and AML — built so software can move money the same way it moves data.

Cash36 Hyperfridge
— 03

Privacy-sensitive systems

Patient data, banking data, identity. Held inside Swiss operations, with explicit minimization at every layer.

DocFox Hyperfridge
— 04

Swiss hosting

Datacenters, banking partners, and engineering all run from Switzerland. No cross-jurisdiction surprise.

Company-wide
— 05

AI Phone Assistant for patients

An AI phone assistant for medical practices: takes the call, captures intent, routes work into the platform — without sending any patient-identifying data to AI clouds.

DocFox
— 06

Strong encryption by default

Sensitive data is encrypted with per-tenant keys, protected by hardware security modules (HSM). Keys never leave the secured environment, and systems are patched on a regular security cadence.

Company-wide
Use cases

Practical use-cases

Three examples of how sensitive data moves through our platforms — each as a traceable flow.

Example · Medication ordering

From order to pickup — anchored in the practice system

How a medication order moves securely through the platform: the patient orders in the portal, the order is recorded directly in the practice information system (PIS), the medical assistant (MPA) processes it — and the patient picks it up at the practice. Personal data stays in the protected environment throughout.

  • Order encrypted from the patient portal
  • Recorded directly in the practice information system (PIS)
  • Status updates through to pickup in the portal
Order process running
Order
Patient orders in the portal
DocFox portal · encrypted
2
Recorded
Order entered into the PIS
Practice information system
3
Processing
MPA processes the order
Practice backend
4
Pickup
Patient picks up the order
Confirmation in the portal
Example · Appointment booking

From preferred slot to booking — autonomously in the PIS

The patient picks a service and doctor; the scheduler finds free slots on its own and books directly into the practice information system (PIS). The medical assistant (MPA) can reschedule or cancel, the patient is notified in the portal and manages their appointments themselves — both sides always see the same state.

  • Real-time search for free slots in the PIS
  • Direct booking without the phone queue
  • Patient and MPA manage appointments in one system
Booking flow running
Selection
Patient picks service and doctor
DocFox portal
2
Availability
System finds free slots
Real-time sync with the PIS
3
Booking
Appointment booked into the PIS
Practice information system
4
Management
MPA reschedules or cancels
Practice backend
5
Notification
Patient sees and manages appointments
Update in the portal
Example · AI Phone Assistant

From call to confirmed appointment — without personal data in the AI cloud

An example of how we handle sensitive data: the AI Phone Assistant answers calls, captures the request, and books appointments straight into the practice system. Personal data never leaves the protected environment — the AI only sees what it truly needs.

  • No personal data to external AI services
  • Direct booking in the patient information system
  • Encrypted confirmation via the portal
Live trace running
Inbound
Patient calls the practice
AI Phone Assistant · DocFox
2
Triage
Intent captured, slot suggested
No personal data to AI clouds
3
Booked
Appointment booked in PIS
Patient information system
4
Confirmed
Confirmation sent to patient via portal
Encrypted · DocFox portal
Example · Shop portal for pharmacies

Shop portal for pharmacies — from collection to pickup

Pharmacies adopt curated product collections into their own shop portal. Customers order online, the pharmacy picks and scans in the background via EAN or QR code, and the customer picks up the order — assortment and stock stay in sync.

  • Adopt curated collections in one click
  • Background scan via EAN or QR code
  • Order traceable through to pickup
Shop flow running
Collection
Pharmacy adopts a curated collection
Apofox · PharmaFox
2
Order
Customer orders in the shop portal
Online · encrypted
3
Scan
Pharmacy scans in the background
EAN or QR code
4
Pickup
Customer picks up the order
Confirmation in the portal
Cash36 · Payments

From bank account to verified identity

Cash36 is our stack for regulated payments: direct bank connectivity via EBICS and an onboarding that meets financial requirements such as KYC — including identity attestation (DID).

Bank connectivity via EBICS

Cash36 speaks the language of banks. Over EBICS — the standard for corporate payments in Switzerland and the DACH region — payments are initiated, account statements retrieved, and processed automatically. Encrypted, signed, and traceable.

  • Initiate payments, retrieve statements (ISO 20022)
  • Standard for corporate clients in CH, DE, AT and FR
  • Encrypted, signed, fully logged
EBICS channel connected
Order
Payment file signed and submitted
ISO 20022 · pain.001
Transfer
Encrypted channel to the bank
Signed · traceable
Statement
Bank returns the statement
ISO 20022 · camt.053
Zero-knowledge
Hyperfridge generates a zero-knowledge proof
zkVM · statement proven without revealing it
Processed
Automatically reconciled and booked
No manual steps
Client onboarding (KYC)

Onboarding that meets financial requirements. Identity and source of funds are verified — in two stages: automatically via bank transfer, supplemented by legal documents where needed.

Identity at wallet level (DID)

Verified identities are bound to a wallet as an attestation. The verification can be reused — the wallet serves as ID and proof of source of funds, without disclosing the data again.

Research project · Zero-Knowledge

Hyperfridge: zero-knowledge proofs for real bank data

A research project applying cryptographic zero-knowledge techniques to a real financial scenario: proving bank transactions — without revealing the account statement itself. Zero-knowledge as a future technology for trust infrastructure.

  • Proves account movements without disclosing the data
  • Builds on established banking standards (EBICS, ISO 20022)
  • Open source, supported by the Web3 Foundation
View on GitHub
Zero-Knowledge proof verified
Bank data
Signed account statement from the bank
camt.53 · EBICS
Proof created
zkVM generates a cryptographic proof
RISC Zero
No data disclosed
Balance and statement stay private
Only the proof leaves the system
Verified
Proof verified without seeing the bank data
Cryptographically verified
Development

Built in Switzerland, scaled when needed

The platforms are built and run in Switzerland. For larger projects we scale through an established nearshoring partner in Serbia.

Development team
Development team The team behind the platforms.
Serbia location
Serbia location Nearshoring partner for scaling.

Same security standards: Swiss data residency and encryption remain untouched.

Why Element36

Developed and operated from Switzerland

Element36 is not a studio and not a consultancy. It is the company behind a small set of platforms that have to keep working for real practices, pharmacies, banks, and end users. Product depth is the thing we keep choosing over reach.

Founded
2017 · Baar, ZG
Swiss-incorporated, F10 / Innosuisse alumni.
Operations
Swiss hosting
No sensitive data leaves Switzerland — and it stays strongly encrypted throughout.

Complex technology, simple to use.

Mailask@element36.io
OfficeBahnmatt 25, CH 6340 Baar
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© element36 AG · Nothing on this page is legal advice.